Delivery Information

Covid-19 Update

Unfortunately due to changes within the company we use for our deliveries we are currently unable to offer a two person delivery service for many areas. Also please note deliveries are currently to your doorstep only and can not be taken inside. Please contact us before ordering if you have any queries regarding a two person delivery.

Service

Due to the large number of sizes and options most products are manufactured to order therefore delivery times do vary depending on the item, production cycles, and for beds your location. A guide of typical lead times are listed below. If you are ordering both a bed and linen please note these are usually dispatch separately.

Beds

Mattresses and Divan Bases – Made in the UK from 2 to 10 weeks

Upholstered Bed Frames – Made in the UK from 4 to 10 weeks

Please use the “Shipping Estimator” to calculate a delivery price from the items in your shopping cart. Bed deliveries are booked in by email or phone to find a convenient day with a time slot given. Currently due to Covid19 our standard service is a one man delivery to the front door of the property.

Please note all delivery charges quoted at checkout are subject to confirmation, if a surcharge is applicable to your order Longbeds will contact you to confirm the additional cost before processing your order.

We can also deliver to Jersey, Gurnsey, Ireland, The Isle of Man, The Isle of Wight and the Scottish Islands please feel free to contact us for a quote.

Linen & Bedding

Most linen and bedding is made to order, therefore delivery times vary depending on the items ordered. Typical lead times are as follows;

Polycotton – Made in the UK from 2 to 4 weeks

Standard Cotton – Made in the UK from 2 to 4 weeks

Peter Reed Cotton  – Made in the UK from 2 to 4 weeks

Cotton Colours – Made in India from 8 to 16 weeks

Hollowfibre Duvets and Pillows – Usually in stock for immediate delivery.

Duck Down Duvets and Pillows – Made in the UK from 2 to 4 weeks

Mattress Protectors – Made in the UK from 4 to 6weeks

There is a standard courier delivery charge of £8 for most linen and bedding orders however surcharges apply for certain areas. Please use the “Shipping Estimator” to estimate a delivery price from the items in your shopping cart.

Please note all delivery charges quoted at checkout are subject to confirmation, if a surcharge is applicable to your order Longbeds will contact you to confirm the additional cost before processing your order.

When orders are dispatched an email is sent confirming the courier and a tracking reference. If a mobile phone number has been supplied a text message will also be sent on the day of delivery.

Customer Collection

Customers may by appointment collect orders direct from the following address; longbeds.com, Littons Mill, Athertons Quay, Warrington, Cheshire, WA5 1AH